Terms of use

One-time payment of 90,000 yen for one semester (6 months)

Monthly Payment: Automatically pay 15,000 yen per month

B shall pay A an enrollment continuation fee of 5,000 yen per semester by either of the same payment methods as the tuition fee (bank wire transfer or PayPal), according to the procedures specified by A. In the case of bank wire transfer, the processing fee shall be paid by B. In the case of credit card payment, the processing fee shall be paid by A. In the case of PayPal, the PayPal fee incurred during the payment, amounting to 5,000 yen, is included. However, in the event of a refund, the refunded amount will exclude the PayPal fee.

If B does not make payment by the payment deadline, B's system account will be disabled and B will not be able to receive all services provided by A. If payment is confirmed after the account is invalidated, A will re-activate B's account and B will be able to continue learning as before. A certain number of days are required to re-activate an account. Once B’s account is re-activated, A shall not be held liable for the period B's account was disabled. If B fails to respond to payment reminders from A after B's account has been disabled, B shall be expelled from the school.

B can enroll in school even outside the enrollment periods at the beginning of April and October that have been set by A. B can start learning under A's system starting from the first day of the month after the application form submitted to A has been accepted and payment received.

If B requests cancellation before the start date of a semester as set by A, A shall handle the cancellation and refund request. A shall refund the full amount of the tuition fee (or enrollment continuation fee for "Full Support to pass JLPT N2") for which payment has been confirmed. If B has made payment by bank transfer or credit card payment, A will refund to B the full amount with bank transfer.　If B has made payment with PayPal, A will refund to B the full amount with PayPal. Since PayPal deducts a processing fee at time of payment, A will refund to B the full amount less this PayPal processing fee if B has paid with PayPal. If B has made payment by bank wire transfer or credit card payment, A shall bear the burden of the refund processing fee.

If continuing to use the service has become difficult for health, financial, or other personal reason, B may contact A by email for assistance. A shall process the cancellation and partial refund based on the point in time the request is received.

The curriculum provided by A is made up of “video lecture, “live lecture” and “online test”. A directly provides two 90-minute live lectures in Japanese per week. If B cannot attend a live lecture due to B’s personal schedule, work schedule or other reason, B can watch a video of the live lecture that will be released on the following day (recorded lesson for distribution). During the semester there will be two regularly scheduled exams (a mid-term exam and a final exam), the results of which will be shown on B’s grade report. The configuration of the curriculum is subject to change without prior notice. Video lectures and online tests may be added or changed without prior notice.

There are four main course types as described below.
1. i-class (For beginning Japanese language learners and those studying for the N5 exam)
2. ro-class (For those studying for the N4 exam)
3. ha-class (For those studying for the N3 exam)
4. ni-class (For those studying for the N2 exam)

If B is a beginning Japanese language learner, B will need to complete the curriculum of all four courses to reach the N2 level. Since each course is one semester, it takes four semesters to complete the curriculum of all four courses.

Which course a student belongs in after enrollment is determined based on information such as the level of Japanese Language Proficiency Test (JLPT) the student has passed and the date it was taken. If a certain amount of time has elapsed since having passed one of the JLPT exams, which course a student belongs in will be determined by having the student take a level check test offered by A. Beginning Japanese language learners will start from i-class.

A semester is six months because a two-semester school year is used. It will therefore take 24 months (two years) for a beginning Japanese language learner to reach the level needed to take the JLPT N2 exam.

Although B may advance to the next course level once B completes B’s current course level, in some cases a student may be held at their current course level for another semester without advancing. There are two cases in which this may happen. The first case is when A has determined that B has not learned enough at B’s current course level or has advanced but cannot keep up with B’s course work, or other such reason. Also, if B cannot keep up with B’s course work even though B has advanced, A may have B go back to the previous course level even in the middle of a semester. The second case may occur when B wants to remain at the current course level for a variety of reasons, but B’s request may not be accepted.

A student may use all course materials, other than live lectures, when taking the Full Support to pass JLPT N2 course. However, B cannot enroll in this course immediately after enrollment. B’s ability to take this course differs depending on the course level they started at the time of B’s initial enrollment. For example, B can take the Full Support to pass JLPT N2 course if two years have passed since B started at i-class. B may take the Full Support to pass JLPT N2 course if one and a half years has passed since starting at ro-class, one year has passed since starting at ha-class, or one half year has passed since starting at ni-class. Students can take the Full Support to pass JLPT N2 course for up to three years. In this case, there will no longer be any payment of the monthly tuition fee, and students will be charged an enrollment continuation fee every semester (half year). If B transfers into the Full Support to pass JLPT N2 course, B will not be able to simultaneously utilize standard courses that have live lectures, but will be able to watch recorded lessons for distribution. A recorded lesson for distribution may not be the same live lecture that B participated in. If B transfers into the Full Support to pass JLPT N2 course, B cannot go back to a regular course that has live lectures.

Because A uses a limited attendance model for live lectures, a live lecture may be split among multiple classes in cases where the number of users of a single live lecture has increased. In this case, a different Japanese language instructor will teach the lesson.

Assignment of users to live lectures every semester

Mid-semester assignment of users to live lectures

Videos of live lectures in which B participates are recorded. The recording will include the faces and voices of B and other users. A will publish the video on a later day so that B and other users can view it. This is done so that B and other users can view it for the purpose of review, so people who could not participate can view it as a recorded lesson for distribution at their convenience, so students who started learning in the middle of a semester can check out previous live lectures for that semester, and so users of the Full Support to pass JLPT N2 course can view recorded lessons. People who do not have the system account cannot logged into the system to view recorded lessons.

If on the day a live lecture is held, a live lecture must be delayed due to sudden illness of Japanese language instructor, failure of the live distribution system, failure of the meeting system used for live distribution, or network failure, A will make an announcement of the situation to B and other users at the earliest possible opportunity. A will then set up an alternate live lecture to use and announce it at the earliest possible opportunity. The date and time of the alternate live lecture may differ from the usual day of week and time of day for that lesson. Other Japanese language instructor may also lead the lesson.

The Japanese language instructor leading a live lecture is subject to change without prior notice.

The participation of third parties in live lectures who do not have an account on A’s system is prohibited.

A login ID and password are required to use the system provided by A. Only B has the right to use this account information. Giving one’s login ID and password to a third-party and use of the system by a third-party is prohibited. If illegal use of the system is confirmed, A will immediately take corrective action such as expelling B from the school without the possibility of a refund. In addition, regardless of whether or not money changed hands, A will immediately take action to expel B for malicious acts such as transferring or loaning an account. B may also be subject to criminal prosecution.

Please note the system cannot support all terminals and internet environments even if the terminal and Internet connection B uses meet the recommended environment for the system A provides. B may not be able to use some or all features. A bears absolutely no responsibility for any inability to use A’s system due to issues with B’s individual environment. B must confirm for him or herself that the system can be used normally.

A may publish profiles on its learning site so that B can more easily interact with other users. The names, countries and photographs of users are taken from their application forms and published. B has the right to decide which other content from B’s application may be published. Please be aware of associated issues such as trouble that may arise from the content published. A bears absolutely no responsibility even if B suffers a loss due to the content published. A may ask B to revise B’s profile if there is a problem with any content in B’s profile. If B does not comply with this request, A may restrict B from posting on B’s profile.

B is prohibited from transferring to a third-party or posting to any social network any information taken from another user’s profile or information obtained through messages with another user, or transferring or posting any information where facts that may be inferred from the content or that differs from reality. If B engages in such prohibited behavior, B may be sued for defamation and/or credit damage by the other user.

If B displays bad behavior during a live lecture, not only may it adversely affect the grade B receives, but B may be ejected from the live lesson. If there is no improvement, B may be prohibited from participating in live lectures altogether. In the case of bad conduct by B, B may be expelled from the school. If B is forcibly expelled from the school, B bears full responsibility. A bears absolutely no responsibility to give a refund.

A prohibits B from engaging in any intentional or unintentional act that may divulge the personal information of another specific user such as sending it to a third-party, posting it on a social network, or allowing a third-party to view or listen to it, regardless of whether or not the particular user in question can be identified. This prohibition includes self-introductions that have been partially published, including the user's name, recorded video data, audio data, or screenshot images of that user from a live lecture, printouts of statements by that user that have been converted to text in whole or in part, as well as images, video, and audio recordings saved on any of a variety of media.

In order to provide an environment in which B can learn while cooperating with other students, B should sincerely endeavor to show respect to other students so no trouble arises. If there is trouble between users and B is the cause of the problem and A is informed about it from the injured party, or even if the reverse is true, the incident may be reviewed from the system log. A may also intervene to improve the relationship between the users in question. In particular, if B's remarks are deemed to be insulting or slanderous such that the content could lead to defamation or credit damage, A will alert B, and if the situation still does not improve, A will take strict but fair action including possible expulsion from the school.

1 Cases where there is a problem with the device being used or device settings, where there is a problem (malfunction or misconfiguration) with a provider or internet connection, or service cannot be received due to any one of a variety of other problems. (Specifically, cases where the website does not display normally, teaching material files cannot be downloaded, live lectures cannot be taken, and/or recorded lessons for distribution cannot be viewed, or other such problem arises.)

2. Cases where lessons cannot be received on schedule due to any one of a variety of reasons including B’s work, school or home situation.

3. Cases where payment cannot be confirmed by the payment deadline and the account is suspended.

4. Cases of some kind of disaster or other force majeure.

1. Cases where the application form includes false information
2. Cases where payment to A is overdue and B does not respond to reminders
3. Cases where illegal use of the system is confirmed, including B giving out B’s login ID and password for third-party access
4. Malicious acts such as transferring or loaning out an account regardless of whether or not money changed hands
5. Behavior during a live lecture that adversely affects the lesson (such as harassment of the Japanese language instructor or other users)
6. Cases where it is deemed that remarks made to other users are insulting, or may result in damage to credit or defamation such as slander
7. Cases where the Japanese language instructor deems that B is not suited to receive A’s service
8. Acts that infringe on the copyright of all content provided by A
9. Cases where the personal information of other users is collected or divulged for purposes other than personal interaction within the system.
10. Any form of involvement in the site that affects the operation of A’s servers and databases, and the use of other users' systems (including the modification of content and information within the system, installation and upload of malicious programs such as viruses or advertisements, and any other involvement that A finds harmful)
11. Acts of forming links using navigation software to display A's system in a frame so that it could be mistaken as the content of another site
12. The act of attempting to break the security of A or accessing unauthorized areas or databases of the system

If you intend to invoke cooling off

If B intends to invoke cooling-off according to provisions of the "Act on Specified Commercial Transactions", B may invoke cooling-off within eight days from the time of receiving this document, and the enforcement of the contract will be cancelled. This takes effect when B notifies A of B’s intention to invoke cooling off by sending an e-mail to A. However, once the period when the system becomes available has begun as a result of B's payment, B will not be able to exercise B's right to cooling off.

When invoking cooling off within eight days

A cannot demand payment of any damages or penalties for the cancellation of the contract. If A has already received any money from B at the time B requests cancellation of the contract, A shall promptly refund the full amount paid. However, if B used PayPal to pay A, A will refund to B the amount paid less the PayPal processing fee taken at the time the payment was processed. If B has made payment by bank wire transfer, A shall pay the processing fee incurred at the time of refund. To invoke cooling off, please send an e-mail to info@aoj-ls.jp.

Eitai OT Building, 1-5-6 Saga, Koto-ku, Tokyo 135-0031
Attain Corporation
Managing Director: Shigeto HONDA
TEL:+81 3-6381-8641（Inquiries by telephone can only be handled in Japanese.）
http://www.attainj.co.jp/

AOJ Language School Support Representative, Attain Corporation
info@aoj-ls.jp